product and Sales Training
We monitor how your products are being represented in the marketplace.
Know Your Products
The simple truth is , a company’s thorough knowledge of its own products has the ability to make or break customer relationships, both individually and organisationally. A company that is knowledgeable of both changing market conditions and the evolving nature of its own products gives customers a sense of trustworthiness and confidence.
Understand your Customer
Understanding your customers is the key to providing them with excellent service. To provide good customer care you must deliver what you promise. But excellent customer care involves getting to know your customers so well that you can anticipate their needs and exceed their expectations.
Enthusiasm and Excitment
If you are not excited about your company, products or services .. how can you effectively get others to be enthusiastic about selling your products ? In order to produce the best sales results you have to stay excited about what you are selling, who you are representing and be the best YOU that you can be while conveying your message.
The Creative Sales Source Way
Education of Products
Creative Sales Source provides comprehenive training of the products we represent to our sales staff, our distribution partners, our reatil and dealers and most importantly the contractors.
No Question goes Unanswered
We will search the globe to find our customers the proper answers needed to provide them with the sales soulutons necessary to build confidence in your brand. There are no "silly questions" asked when it comes to ensuring our customers receive the right information..when they need it !
Awareness of Services
In order to ensure that your message is conveyed in a professional manner we provide all of our partners with the proper tools of our manufacturers services and support functions. Clear communication instills confidence.
Creative Sales Source will ALWAYS respond to an email within 24 hrs from that it is received. ALL phone messages will be returned by the end of business day. There is nothing a customer dis-likes more than waiting for an answer to an email or phone call when they need help.